Shipping & Returns

[Shipping Policy]

Processing Time: 3–5 business days
Delivery Time: Varies by location and shipping method
Tracking: Provided via email after shipment
Customs & Taxes: International customers are responsible for applicable fees

[Return & Exchange Policy]

Return Window: Within 30 days of delivery
Eligibility: Unused items in original condition and packaging
Damaged/Incorrect Items: Contact us for replacement or refund
Return Instructions: Provided upon request
Refund Timing: Varies by payment method and logistics provider

[Customer Support]

If you have any questions regarding your order or our products,

feel free to reach out to us.
Email: info@pdo.co.kr
Customer Service Hours: Monday to Friday, 10:00 AM – 5:00 PM (KST)
We aim to respond within 24–48 business hours.